Employer: DYE General Trading PLC

Location: Haya Hulet 22, Addis Ababa (Bole area), Addis Ababa

Job type: Full-time

Work arrangement: On-site

Application deadline: 2026-11-13

Key Responsibilities and Duties
1. Guest Reception and Registration
Greet arriving guests warmly and provide necessary information.

Accurately enter guest details into the system and complete check-in procedures.

Issue room keys or access cards and inform guests of their room numbers.

Efficiently and accurately process check-out procedures when guests depart.

2. Cashiering and Billing
Generate and present accurate invoices/bills for room charges and additional services (e.g., dining, purchases).

Accept cash, credit cards, and alternative payment methods while executing precise billing.

Prepare and submit daily cash reports to the manager.

Properly file and organize payment vouchers and receipts.

3. Communication and Information Services
Answer and transfer phone calls professionally, and record messages.

Provide accurate information regarding guest house services and general inquiries.

Requirements: Customer Service & Support, Computer Literacy, Multitasking, Customer Service

Skills and tags: Customer Service & Support, Computer Literacy, Multitasking, Customer Service

Apply for this job

Source: Afriwork