Employer: Binary Technologies

Location: shola Megenagna, Addis Ababa

Job type: Full-time

Work arrangement: On-site

Application deadline: 2026-11-30

beU Delivery is a food delivery company that has made it it's goal to bring affordable delivery for everyone and break the image that it’s only for fancy people!
Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or services
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies
Maintaining excellent communication with restaurants/drivers
Assigning drivers to particular orders and following up
Supporting drivers throughout their delivery by answering to their inquiries and updating them of any changesmade Qualifications
Excellent customer handling and convincing skills.
Fresh Graduates
Excellent English listening, writing, speaking and reading skills.
Ability to work under pressure, Problem solving and Communication skills
N.B. Please Specify Your living area in your

Requirements: Customer Service & Support, Customer Relations, Adaptability, Decision Making, Customer Relationship Management, Customer Service, Problem Solving

Skills and tags: Customer Service & Support, Customer Relations, Adaptability, Decision Making, Customer Relationship Management, Customer Service, Problem Solving

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Source: Afriwork