Employer: HASHIM CONSULTANCY AND TRAINING

Location: Bole, Addis Ababa

Job type: Full-time

Work arrangement: On-site

Application deadline: 2026-11-06

Hashim Consultancy provides psychological and social support, focusing on trauma recovery, depression, abuse, and other mental health concerns. Our call center serves as a lifeline for those in need, offering professional guidance and a compassionate ear.
Key Responsibilities
Provide psychological and social support via phone consultations.
Offer guidance to clients facing trauma, depression, and abuse - related issues.
Maintain emphathetic, professional and confidential communication.
Accurately document client interactions and feedback for service improvement.
Qualification & Skills
Bachelor degree in psychology & psychiatry (no related fields)
Language: Amharic & proficient in local languages (Afan Oromo & Tigrigna)
Strong communication, active listening, and interpersonal skills.
Ability to handle sensitive conversations with empathy and discretion
Willingness to work in a shift - based schedule
Passion for mental health advocacy and supporting vulnerable individuals.
Why join us?
Hands on experience in psychological and social consulting
Work with a dedicated team making a real impact
Career growth opportunities in counseling and mental health services.

Requirements: Mental Health, Psychology & Social Work, Understanding Emotions, Mental Health, Mental Health Counseling, Team Oriented, Communication

Languages: Tigrinya

Skills and tags: Mental Health, Psychology & Social Work, Understanding Emotions, Mental Health, Mental Health Counseling, Team Oriented, Communication

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Source: Afriwork