Employer: Trident Abroad

Location: Addis Ababa, Bole medhanialem, Selam City Mall, Addis Ababa

Job type: Full-time

Work arrangement: On-site

Application deadline: 2026-10-13

The listed deadline has passed. The source still marks this job as active; confirm availability before applying.

As the first point of contact for our company, your main role is to create a welcoming, professional, and organized first impression for students and parents seeking study abroad opportunities. You will bridge the gap between initial visitor inquiries and our expert counseling team.
Front Office & Visitor Management: Warmly welcome walk-in students, parents, and visitors. Maintain a clean, inviting, and professional reception environment.

Customer Care & Inquiry Handling: Professionally answer, screen, and forward incoming telephone calls. Handle initial inquiries about our university selection, admission, and visa services.

Administrative Support: Assist with scanning, printing, sorting, and organizing student academic documents, application packages, and visa paperwork.

Counseling Coordination: Manage and schedule appointment calendars, ensuring smooth handoffs between prospective students and our senior Admission/Visa Advisors.

Education: Fresh University Graduate with a Bachelor’s Degree in any field.

Requirements: Customer Service & Support, Language Education

Skills and tags: Customer Service & Support, Language Education

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Source: Afriwork