Employer: Afriwork Recruitment

Location: bole Edna Mall, Addis Ababa

Job type: Full-time

Work arrangement: On-site

Application deadline: 2026-10-27

The listed deadline has passed. The source still marks this job as active; confirm availability before applying.

BlackRock Solutions PLC is looking for two confident, friendly call center and telemarketing agents to handle inbound and outbound calls, explain our services to customers, and help turn conversations into sales.
Key Responsibilities
Make a high volume of outbound calls and answer customer inquiries

Explain our services clearly and simply

Ask the right questions to understand customer needs and recommend a suitable service

Follow up with customers promptly and consistently

Record accurate call notes and customer data in our CRM

Work toward targets and conversion goals, and act on performance feedback

Requirements
Clear, confident spoken Amharic and English

Friendly, professional phone manner

Strong listening skills: lets customers finish without interrupting

Basic computer skills and willingness to learn a CRM

Accurate note-taking and data entry

Must have their own computer or laptop

Preferably living near Bole Edna Mall or Bole 22

Requirements: Customer Service & Support, Sales, Resilience, Communication, Patience

Skills and tags: Customer Service & Support, Sales, Resilience, Communication, Patience

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Source: Afriwork