Employer: Sabon Hotel

Location: Bole, Namibia Street, Addis Ababa

Job type: Full-time

Work arrangement: On-site

Application deadline: 2026-11-11

Sabon Hotel is looking for a professional, friendly, and customer-oriented Receptionist to join our team.

Key Responsibilities:
• Welcome guests and provide professional customer service.
• Handle check-in and check-out procedures.
• Manage reservations, guest inquiries, and telephone calls.
• Maintain accurate guest records and reception reports.
• Coordinate with other hotel departments to ensure guest satisfaction.
• Handle guest complaints professionally and promptly.
Qualifications and Requirements:
• Diploma or degree in Hotel Management, Hospitality, Tourism, or a related field.
• Previous hotel reception experience is an advantage.
• Good communication and interpersonal skills.
• Professional appearance, positive attitude, and strong customer-service skills.
• Basic computer skills and knowledge of hotel reservation systems.
• Fluency in English; knowledge of additional languages is an advantage.
How to Apply
Interested candidates should submit their resume and a brief cover letter to hrsabon@gmail.com and sabonhotel@gmail.com with the subject line “Receptionist"

We are excited to welcome a new team member who shares our passion for exceptional hospitality!

Requirements: Customer Service & Support, Resilience, Team Oriented, Sales Intelligence, Communication, Customer Service

Skills and tags: Customer Service & Support, Resilience, Team Oriented, Sales Intelligence, Communication, Customer Service

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Source: Afriwork